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Terms & Conditions

The following terms and conditions serve as a binding agreement between you and GENIE. By accessing any page on our Site, you agree to comply with the terms and conditions contained herein. If you do not agree with the Terms, please do not access or use our Site. www.geniefx.com reserves the right to modify or update the Terms, at its sole discretion, without notice. It is your responsibility to review the Terms regularly to ensure that your usage of the Site and services are always in line with the Terms and Conditions. Please read the terms of use carefully. Any references to “Site,” “Website,” “Company,” “Service,” “We” and “us” in this Terms of Use refer to GENIE and the services provided. References to “terms” imply these Terms of Conditions and references to “you,” “your,” “yours” imply the person accessing and using this site and its services. Ownership of Website and Copyright Issues: All content on this website is completely owned and operated by GENIE, its licensors and its content suppliers. This includes but is not limited to, the logo, design, text, graphics, pricing data, trade data, performance information, images, photos, animations, audio, and software, which are all protected under copyrights, trademarks and other laws pertaining to intellectual property rights. Therefore, you are prohibited from modifying, reproducing or retransmitting any of the contents without the express written permission of the owner thereof. You hereby agree to indemnify GENIE and related parties for any loss, costs, and damages incurred by your misuse, misconduct or breach of any terms and conditions as stipulated in this agreement. Prohibited Use of Website: As a user of this Site, you are strictly prohibited from the following:
  1. Transfer, stream, or otherwise make available copyrighted, trademarked, patented or service-marked materials or software without the authorization of the author or owner;
  2. Create, publish, download, upload, distribute any illegal, offensive, damaging, harassing, stalking, threatening, abusive, tortuous, derogatory, vulgar, explicit, vilifying, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
  3. Create, send or transfer harmful content that contains viruses, corrupted data, false or missing market information or any other damaging component;
  4. Violate any terms and conditions of GENIE on our website or its links;
  5. Use the Service in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative, bulk or unsolicited messages (commercial or otherwise);
  6. Use the Services to advertise or offer to buy or sell any goods or services, or to run a business or commercial entity without the express written agreement of GENIE;
  7. Access or interfere, in any way, with the account or computer system of another user of the Site without authorization by the account owner;
  8. Exploit minors in any way;
  9. Collect information about others, including email addresses through our Site.

Prohibited Country:

As a broker company, we strictly comply with international laws and regulations related to trading activities. GENIE does not provide services for citizens/residents of the United States, Japan, Canada, Australia, North Korea, United Kingdom, Iran, Syria, Sudan & Cuba. The services of GENIE are not intended for distribution to or use by any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
 Please note that this list is subject to change based on updates to international laws and regulations. We urge our clients to comply with the relevant laws and regulations in their respective jurisdictions to avoid any potential legal or financial repercussions.

Legal Age

You need to be 18 years old or older in order to use the services on our site unless written consent from your parent or guardian has been documented.

Limitations of Contents Provided :

www.geniefx.com allows users on this site to share and post information, opinions, advice and even make available their portfolio and financial performance information to other registered users of the Site. This does not mean that GENIE approves and endorses the information provided by such registered users of the site as GENIE does not exercise editorial control over any content created or posted by users of this site. Therefore, you should exercise extra caution and use your discernment when reviewing the portfolio, financial performance information, opinions or advice of another registered user. You should understand that these are just the sole opinions of the user and that the information provided may be biased, inaccurate or even missing. It is also important to note that historical performance is not a guarantee of future performance. Therefore, before attempting to apply any piece of advice posted on GENIE, please consult an independent financial expert for advice

Information Purposes not Recommendations

The Site should be used for informational purposes only and should not be construed as financial advice or recommendations of any kind. GENIE, its employees and agents are not investment advisers. Before making any investment decisions based on the advice given, please ensure that you have conducted thorough research as to the accuracy and timeliness of the information. You are solely responsible for ensuring that any investment, or strategy, or any other product or service, is appropriate in line with your investment objectives, financial situation and risk tolerance. GENIE, its employees and agents will not be liable for any losses that you may sustain from the investment decisions you make. Please note that any past performance indicated on this Site is not indicative of future performance. Since there is no guarantee, you should only invest the money that you are able and prepared to lose.

Indemnification :

You agree to indemnify and not hold GENIE liable for any and all losses, damages, liabilities, claims, judgments, settlements, fines, costs and expenses (including reasonably related expenses, legal fees, and costs of investigation) of every nature whatsoever incurred by GENIE arising out of or in connection with your use of the Services, violation of these Terms by you, or infringement by you, or any other user of the Services using your computer or identity, of any intellectual property or other right of any person or entity. You are responsible for all activities that occur in your Service account.

Access Restriction / Termination of Account:

GENIE reserves the right, in its sole discretion, to limit or terminate your access to and use of the Service or any portion thereof at any time, without notice. Unless a separate agreement has been made between you and GENIE, we have the right to terminate or suspend your access to the Service when you are found to be violating the terms contained herein.

Electronic Notices :

As long as you access and use this Site, you agree and allow GENIE to send you notices, messages, newsletters, information, updates or any electrical documents to the e-mail address specified during your registration for the Service or by access to our website. If you do not consent to receive any notices electronically, you must discontinue your use of the Service.

Refund & Cancellation Policy

  1. This Policy is to inform you that due to the nature of business, no refunds are provided by GENIE.
  2. The only exception is made if you are not GENIE’s customer. To qualify as a non-customer, you must not hold a trading account with GENIE that has completed the KYC process (ID verification at minimum). In this case, GENIE will refund any money received from you using the same method originally used by you.
  3. Without derogating from the provisions of the Clauses above, it is expressly stipulated that you are free to use a withdrawal procedure to get money from your trading account.The ways of withdrawal provided by GENIE are listed on our website: www.geniefx.com (update this URL if needed).

  1. In the circumstance of a chargeback, as the client, you are responsible for covering any reversed payments and/or chargeback fees. If there are insufficient funds in the trading account to cover, you agree to deposit to your trading account to cover via bank wire transfer.
  2. GENIE will take all necessary measures to prevent and block both input and withdrawal by third parties of money from the customer account. Input and output of money from the account can be carried out only by the account owner.

Anti-Money Laundering Policy

Genie is committed to the highest standards of Anti-Money Laundering (AML) compliance and requires management and employees to adhere to these standards to prevent the use of our products and services for money laundering purposes.Genie will examine its Anti-Money Laundering strategies, goals, and objectives on an ongoing basis and maintain an effective Anti-Money Laundering program for the firm’s business that reflects the best practices for a global financial brokerage. Adherence to Genie’s Anti-Money Laundering Program is the responsibility of all employees. The program includes client screening and monitoring requirements, “know your customer” policies (including the requirement to establish the identity of beneficial owners), record-keeping requirements, the reporting of suspicious circumstances in accordance with relevant laws, and AML training.

Objectives

The standards set out in the Genie Global Anti-Money Laundering Program (“AML Program”) are minimum requirements based on applicable legal and regulatory requirements and apply to Genie. These requirements are intended to prevent Genie, our employees, and clients from being misused for money laundering, terrorist financing, or other financial crimes. The AML Program establishes the general framework for the fight against money laundering and financing terrorism.

Applicability

Genie must ensure that our subordinated subsidiaries and affiliates globally fulfill the legal duties resulting from the regulations set out. Wherever local regulations are stricter than the requirements set out in the AML Program, the stricter standard has to be applied. If any applicable laws are in conflict with the AML Program, Genie must consult with the local legal department to resolve the conflict. If the minimum requirements set out in the AML Program cannot be applied in a certain country because the application would be against local law or cannot be enforced due to other than legal reasons, Genie has to ensure that it will not:
  • Enter into a business relationship;
  • Continue a business relationship;
  • Carry out any transactions.
If business relations already exist in that country, Genie has to ensure that the business relationship is terminated regardless of other contractual or legal obligations.

Definition of the Term Money Laundering

Money Laundering is the introduction of assets derived from illegal and criminal activities (Predicate offenses) into the legal, financial, and business cycle. Offenses are, for example, forgery of money, extortionate robbery, drug crime, fraud, corruption, organized crime, terrorism, etc. Predicate offenses for money laundering are defined by local law. Generally speaking, the money laundering process consists of three “stages”:
  • Placement: The introduction of illegally obtained monies or other valuables into financial or nonfinancial institutions.
  • Layering: Separating the proceeds of criminal activity from their source through the use of layers of complex financial transactions. These layers are designed to hamper the audit trail, disguise the origin of funds and provide anonymity.
  • Integration: Placing the laundered proceeds back into the economy in such a way that they reenter the financial system as apparently legitimate funds. These “stages” are not static and overlap broadly. Financial institutions may be misused at any point in the money laundering process.

Management and Controls of AML Risks

Genie has developed an AML Program that is based upon The Financial Action Task Force (FATF) Recommendations which set out a comprehensive and consistent framework of measures to be implemented to combat money laundering and terrorist financing, as well as the financing of proliferation of weapons of mass destruction. The AML Program includes but is not limited to:
  1. Customer Due Diligence Program, which includes client identification and verification, Know Your Client principles, and implementing various programs that are appropriate to remediate customer due diligence of existing clients.
  2. Customer Due Diligence measures for non-face-to-face business relationships to address specific risks.
  3. Conduct enhanced due diligence on customers assessed as higher risk, such as politically exposed persons and close associates to politically exposed persons.
  4. Establishing systems and procedures designed to monitor client transactions designed to identify suspicious transactions
  5. Ensuring that employees, members of the committee of management, and directors of Genie are regularly and appropriately trained on AML/CFT laws and regulations, customer due diligence measures, and detecting and reporting suspicious transactions.
  6. Establishing robust screening procedures to ensure high standards when hiring employees, members of the management committee, and directors.

Minimum Requirements

Prospective clients who are interested in establishing a business relationship with Genie will be subject to the following anti-money laundering controls and measures to ensure that funds or assets of customers are not proceeds from drug dealing, criminal conduct, or terrorism financing. Identification and Verification of Customer Identity:
 Before entering into a business relationship with a client, Genie will identify the client by obtaining mandatory information about the client and verifying the identity of the client using a reliable, independent source of data, documents, or information.

Identification and Verification of Beneficial Owner:

Genie will inquire on the existence of any beneficial owner in relation to the client and will identify the beneficial owners and verify the beneficial owner’s identity using relevant information or data obtained from reliable, independent sources.

Ongoing Monitoring:

All clients will be subject to ongoing monitoring, which includes observing the conduct of the client’s account and scrutinizing transactions undertaken throughout the course of business relations. Clients’ transactions must be consistent with the client’s profile and source of funds.

Prohibited Activities:

Genie will not keep anonymous accounts, accounts with fictitious names, or accounts with tampered and forged documents.

Suspicious Transactions Reporting:

Genie shall submit reports on suspicious transactions (including attempted transactions) to the relevant local competent authorities. The Group Anti-Money Laundering Department will be informed of all suspicious transactions.
Record Retention .All client-related information and documents, transactions, account files, business correspondence, and analysis results shall be retained for a minimum of 10 years

Prohibited Business Relationships

Genie shall refuse to establish a business relationship or terminate an existing relationship with a client if Genie cannot reasonably ascertain the true identity of the client and/or beneficial owners, or if the client is unwilling or reluctant to provide any information or documents requested by Genie. In particular, the firm will not:
  • Accept monies that are known or suspected to be the proceeds of criminal activity.
  • Enter into or maintain business relationships with individuals or entities known or suspected to be a terrorist or criminal organization or member of such, or listed on sanction lists
  • Enter into relationships with clients from restricted or prohibited countries.
  • Enter into relationships with clients operating in sensitive/high-risk/prohibited industries.

Risk Analysis

Genie has implemented an ongoing AML Risk Analysis to assess the level of risk exposure considering the firm’s customers, products, services, entities, and geographic locations. Appropriate security measures are derived from the results of this analysis.

Controls

Adherence to the global-wide AML program must be reviewed regularly to ensure that the firm’s efforts remain effective. The AML Officer at Genie is therefore responsible for conducting appropriate controls. The AML Officer must ensure, by implementing adequate customer- and business-related controls, that all applicable AML requirements are being followed and that the security measures are properly functioning.

KYC Programme

Genie has implemented a strict KYC program to ensure that all customers (natural persons, legal persons, or legal structures) are subject to thorough identification, risk rating, and monitoring measures. This program is applied globally. The KYC program includes identifying clients and entities, as well as the Ultimate Beneficial Owners (UBOs), Legal Representatives, and Authorized Signatories, as appropriate.

The program incorporates:

  • Strict identification requirements
  • Name screening procedures
  • Ongoing monitoring and regular review of all existing business relationships
Special safeguards are applied to business relationships involving Politically Exposed Persons (PEPs) and clients from high-risk countries or industries

Genie Trading Policy

Misquotes Policy

At Genie, we use multiple liquidity providers, and quotes are aggregated through a pricing aggregation system that generates market prices from various sources. Misquotes may occur when one or more liquidity providers display “skewed” prices that significantly differ from the rest. In such cases, Genie reserves the right to reverse, cancel, or delete orders that were executed based on those misquotes.

Arbitrage Policy

Similar to our Misquotes Policy, Genie uses an aggregation system to compile prices from multiple liquidity providers. Arbitrage occurs when traders exploit pricing differences caused by skewed quotes from one or more providers, which do not reflect the general market. Genie considers such practices as taking unfair advantage of pricing anomalies, and we reserve the right to reverse, cancel, or adjust trades identified as arbitrage activity.

Inactivity Policy

If a real account is not accessed for three consecutive months, it will be considered inactive. A demo account will be classified as inactive if it has not been accessed for six months. In the event that an account is classified as inactive, Genie may choose to archive it.

Prohibited Use in Trading Platform

  1. The Client must not attempt to unlawfully access, reverse engineer, and/or circumvent any security measures applied by Genie to the Trading Platform and/or computer system(s).


  2. The Client agrees to use the Trading Platform solely for their own Client Account’s benefit, and not for any other person.




The following actions are strictly prohibited:


  • Using software that applies artificial intelligence analysis to Genie’s system and/or Trading Platform.
  • Intercepting, monitoring, damaging, or modifying any communication not intended for the Client.
  • Using any type of harmful code or instructions designed to distort, delete, damage, and/or disassemble the Trading Platform or any system of Genie.
  • Sending unsolicited commercial communication not permitted under applicable law or regulations.
  • Doing anything that violates the integrity of Genie’s computer system or Trading Platform or causes such systems to malfunction.

  • Taking any action that could allow irregular or unauthorized access to the Trading Platform.
  • Using (or allowing another person to use) any software, program, application, or other device to access or obtain information through the Trading Platform or to automate the process of accessing or obtaining such information.
  • Using the Trading Platform in violation of this Agreement.
  1. Network issues, internet connectivity delays, and price feed errors can sometimes lead to inaccurate market rates and account balances on the Trading Platform or Personal Area. Exploiting these errors for trading strategies or operations—such as taking advantage of price delays or off-market prices—is strictly prohibited. Genie reserves the right to prevent and act against any abusive exploitation of its Trading Platform and connected services Discretionary Action & Prohibited Trading Practices transactions relying on price latency arbitrage opportunities may be revoked without prior notice. If Genie reasonably suspects that a client is deliberately exploiting price errors or off-market prices, it may take appropriate action:
a. Restrict or block access to the Trading Platform
b. Close the Client’s account immediately, including all related accounts, upon written notice.
c. Pursue legal action for any losses incurred
d. Make necessary corrections or adjustments to the involved account(s), including adjusting spreads/commissions.
e. Limit access to streaming quotes, provide manual quotations only, and require approval for orders.
f. Cancel any historic trading profits gained through abuse of liquidity.
g. Modify trading conditions or advantages offered to the Client.
h. Take any other necessary action at Genie’s discretion.
i. Confiscate profits earned from errors or abuse of liquidity, charge additional fees, nullify profits/losses, and refund the original deposit amount excluding charges.
j. Set-off balances from any unjustified amounts generated from errors.
If Genie suspects that the Client is using prohibited trading methods, such as risk-free profiting or exploiting internal transfer offers, or if the Client shows patterns of trading solely for financial gain without genuine market interest, Genie may take action. This includes, but is not limited to:
  • Internal hedging
  • Exploiting negative balances
  • Engaging in fraud or manipulation
  • Trading solely for third-party commissions
  • Trading during illiquid periods
  • Misusing automated systems
  • Improper hedging
  • Excessive leverage
  • Practices like churning or overloading the system with orders
  • Operating multiple accounts simultaneously
Violations include but are not limited to:
a. Accounts operating from the same location
b. Using or indicating the same IP address, ID, phone number, etc
c. Multiple accounts displaying the same deposit and withdrawal patterns
d. Accounts showing similar or identical trading patterns
e. Accounts sharing the same device or engaging in any other form of deceitful or fraudulent activity — all such transactions, profits, or losses will be deemed invalid
f. The Client, by himself or acting with others, having an account or accounts where the Client hedges positions — including, without limitation, by holding open position(s) on the opposite of a trade, including, by way of illustration only, through use of a single or correlated currencies, at given periods, internally (using other…trading accounts held with the Company) or externally (using other trading accounts held with other brokers).
 In these circumstances, Genie reserves the right to take various actions, including closing, suspending, or blocking all of the Client’s Accounts, as well as those of another Client involved in the mentioned activity. Genie may also cancel all Transactions, suspend or close any trades, prevent their modification or opening, block or cancel internal transfers, disable withdrawal automations, change or decrease leverage, disable EAs, cancel profits, remove trading conditions or advantages, change or increase margin requirements, charge daily administration fees on open positions, or take any other appropriate action.
According to the above, Clients are prohibited from opening new trading accounts or trading with Genie. However, if a Client succeeds in opening an account and trading due to technical or human error, Genie reserves the right to close the account immediately upon discovery. Any profits or losses will be voided, and the original deposit amount will be refunded, excluding deposit and withdrawal charges.
  1. Genie is committed to developing tools to detect fraudulent or unlawful access and use of the Trading Platform. Any disputes arising from such activities will be resolved solely by Genie, in a manner deemed fairest to all parties involved. Genie’s decision will be final and binding. Additionally, using software in a way that significantly affects Genie’s server performance and compromises service quality for clients’ order execution is strictly prohibited.


  2. If Genie reasonably suspects that the Client has used or is using any software, which has as its purpose the application of any kind of artificial intelligence analysis to the Trading Platform and/or computer system(s), Genie, at its absolute discretion, is entitled to take one or more of the following actions/countermeasures:
a. Completely restricting and/or blocking Client’s access to the Trading Platform;
b. Blocking and/or revoking the Access Data and/or Access Codes;
c. Terminating the agreement immediately;
d. Closing the Client Account immediately;
e. Disabling trade opening and/or closing and/or modification;
f. Taking legal action for any losses suffered by Genie;
g. Taking away/terminating/canceling or customizing any trading conditions or advantages offered to the Client.
In such cases, Genie may seize any profits earned from prohibited trading activities and charge the Client extra fees if needed. Genie also has the right to inform relevant third parties about the breach. The Client understands that once their account is closed, Genie may close any remaining contracts or positions. Consequently, the Client cannot open new accounts or trade with Genie. However, if the Client mistakenly opens an account and trades due to technical or human error, Genie can close the account, cancel any profits or losses, and refund the original deposit amount, excluding fees.
  1. If Genie reasonably finds that the Client is exploiting inefficient, delayed, or inaccurate price feeds/commissions, or utilizing insider knowledge of price movements to manipulate them before they occur, Genie reserves the right, among other actions, and without limitations, to:
a. Adjust the price(s) and/or the spread provided to the Client;
b.Delay the price confirmation and/or re-quote the price offered;
c. Restrict Client’s access to the Trading Platform and/or provide only manual quotes;
d. Nullify any profit/loss generated, if it can be documented that such profits resulted from price abuse at any time during the relationship with the Client;
e. Immediately terminate the relationship with the Client by way of written notice;
f. Change trading conditions;
 g. Restrict the opening, modification, or closing of trades.
Margin Call & Stop Out Policy
Trading accounts with Genie will automatically experience a margin call if the criteria below are met. It is important to note that proper risk management and setting stop losses can help to reduce the need for a margin call on a trader’s account. We strongly encourage all clients and traders to comply with margin requirements when trading.
  • Minimum Margin Requirements on Open Positions must be maintained by the customer at all times.
  • All open positions and pending orders are subject to liquidation by Genie in the event of failure to maintain the Minimum Margin Requirement.
  • Margin requirements are subject to change at any time. Genie will do its best to notify customers of any projected changes via email and the trading platform’s message system.
  • Margin Call will occur if the total equity, at any time, equals or falls below 100% of the Used Margin. Positions will be based on the best execution prices available at the time to Genie.
  • Genie will liquidate all Open Positions and pending orders in a customer’s account if the total equity, at any time, equals or falls below 85% of the Used Margin. Positions will be closed based on the best execution prices available at the time to Genie.
  • All open positions on fully hedged accounts will be automatically closed at market prices should the account’s equity reach or fall below 0, which applies to all our platforms.
  • The placing of Stop Loss Orders, used to minimize losses, is the Client’s responsibility.
  • If the Client, at any time during the Client engagement, has a negative cash balance in any Account, Genie can net between the Client’s accounts. The Client is responsible for all charges and costs associated with this netting, as per the Commissions, Charges, and Margin Schedule.
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